Privacy Policy

Last updated: October 2026

This Privacy Policy explains how 'Julie's Compassionate Home Support' (“we”, “us”, “our”) collects and uses personal information through 'julies.support' (the “Site”).

What information we collect

We only collect the information you choose to give us through our booking form. This typically includes:

Your name
Your email address
Your phone number
Any details or messages you include in the form

We do not collect any other personal information from you directly.

How we use your information

We use the information from the booking form only to:

Respond to your enquiry or booking request
Contact you about your booking or the services you asked about
In future, send marketing messages

We do not sell or rent your information to anyone.

Who we share it with

We do not share your information with third parties, except where needed to run the Site and handle your enquiry. The Site is hosted by Wix.com, which processes form submissions on our behalf. You can read Wix’s privacy policy at https://www.wix.com/about/privacy-policy. We may also disclose information if required by law.

Cookies and analytics

The Site is built on Wix, which may use cookies and similar technologies to make the Site work and to gather basic, non-identifying usage statistics. You can control cookies through your browser settings.

How long we keep your information

We keep your booking form information only as long as needed to handle your enquiry and any resulting booking, then delete it unless the law requires us to keep it longer.

Your rights

You can contact us at any time to ask what information we hold about you, to correct it, or to ask us to delete it.

Security

We take reasonable steps to protect your information, but no online system is completely secure.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.

If you have any questions about this policy, contact us at:
[Email address]
[Postal address, optional]